Privacy Policy

Privacy and Cookie Policy of Scrapert – a unit of Get Max Value Private Limited
“Scrapert” – a unit of Get Max Value Private Limited (“Scrapert”, “we”, “our”, or “us”) values your trust and is committed to protecting your personal data and ensuring transparency in how it is collected, used, and shared. This Privacy and Cookie Policy outlines how we manage your information when you use our services, which include—but are not limited to—the evaluation, purchase, pickup, and environmentally responsible recycling or repurposing of a wide range of items such as electronics, furniture, home appliances, industrial equipment, and machinery. Our services are not limited to these categories, and we may extend our offerings to additional product types and industry applications as we continue to evolve in the circular economy ecosystem. By using our website, mobile application, or any other platform or services provided by us, you agree to the practices described in this policy.

1. Information We Collect
We collect both personal and non-personal data to deliver and improve our services. The personal information we collect may include your full name, contact number, email address, residential or business address, and government-issued identification such as PAN, Aadhaar, or GST details for verification purposes. Financial information such as bank account numbers, IFSC codes, or UPI IDs may also be collected to facilitate secure transactions. Additionally, we collect details about the products you wish to sell, including make, model, condition, and technical specifications. We also gather non-personal data such as your IP address, browser type, access times, device type, and on-site interactions through the use of cookies and similar technologies.

2. How We Use Your Information
We use your information to verify your identity and ownership of the goods, evaluate and quote your products, arrange pickups and inspections, facilitate secure payments, and maintain customer service communication throughout the transaction. Your data also helps us comply with regulatory obligations, detect and prevent fraudulent activities, improve platform functionality, and provide a more personalized user experience. With your consent, we may also use your contact information to send promotional messages or updates related to new features or offers.

3. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share your data with third parties who provide services on our behalf. These include logistics companies for product pickup, IT vendors for software and database support, payment gateways for secure fund transfers, and compliance professionals for legal and tax matters. All third parties are bound by confidentiality agreements and data protection obligations. We may also disclose information if required by law, regulation, court order, or any legal process under Indian jurisdiction, including under the Information Technology Act, 2000 and related rules.

4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable laws and regulations. Typically, we retain user data for up to seven (7) years for accounting, taxation, audit, and legal purposes. Once the data is no longer needed, it is securely deleted or anonymized.

5. Data Security
We take data security seriously and use a combination of technical and administrative safeguards to protect your information. These measures include SSL encryption, firewalls, secure access control, data minimization protocols, and regular audits of our systems and processes. While we strive to protect your data, no digital platform can be completely secure, and we cannot guarantee absolute protection against breaches.

6. Your Rights
As a user, you have rights regarding your personal information. These include the right to access, correct, update, or request deletion of your data; the right to withdraw consent; and the right to object to data processing. You may also request a copy of the information we hold about you. To exercise any of these rights, you can contact us using the details provided below. We will respond in accordance with applicable laws and within a reasonable time.

7. External Links
Our website may include links to third-party websites and applications. These external platforms operate independently and may have their own privacy policies. We are not responsible for their practices, and we encourage you to review their policies before sharing any personal information.

8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected such data without verified parental consent, we will delete it promptly.

9. Changes to This Policy
We reserve the right to modify or update this Privacy and Cookie Policy at any time. When we do, we will revise the “Effective Date” at the top of the policy and, where appropriate, notify you through our platform or via email. Continued use of our services following any changes constitutes acceptance of the revised policy.

Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience, understand usage patterns, and improve the performance of our website. Cookies are small data files stored on your device that help recognize you and remember preferences or actions across visits.
We use essential cookies to enable core functions such as account access and navigation. Performance cookies help us monitor how visitors use our site, allowing us to optimize content and features. Functional cookies remember your preferences (such as language or location), and advertising cookies may be used to deliver personalized ads or retargeting content. Some cookies may be placed by third-party providers like Google Analytics or social media platforms.
You can control or disable cookies through your browser settings. However, certain functionalities may not be available if cookies are blocked. By continuing to use our website, you consent to the placement of cookies as described in this policy.

Should you have questions or requests regarding this Privacy and Cookie Policy, please contact us at:
Scrapert – a unit of Get Max Value Private Limited
Email: support@getmaxvalue.in
Phone: 8929440020